Sat, 2009-03-21 10:15 by Brigham · Forum/category:

I have just received a message from Microsoft. They invite me to download Internet Explorer 8. Knowing that there are many teething troubles with new things, I wonder if anyone has any advice

I'm curious as well

Sat, 2009-03-21 21:53 by admin

Just looked at the web site, and it no longer indicates beta testing. So I surmise that Internet Explorer 8 has been released, but I have missed the actual event.

If you decide to install IE8, please report how it is going. If you install it, make sure you have a System Restore point prior to the installation, so you can uninstall and then roll back the system if things go badly wrong.


Thu, 2009-04-16 22:57 by Leon Herman

At the first post here from me, I must say, this is really good place for find a solutions.
I'm still reading:))

About this new IE8 I must admit, that something is wrong after instalation with Outlook Express. Started slowly, much more slowly than before...Is very difficult to say what is wrong, 'cause I have problem also with some specifications in event viewer about Error ID1500, userenv:

Event Type: Error
Event Source: Userenv
Event Category: None
Event ID: 1500
Date: 16.4.2009
Time: 23:51:57
Computer: RMR-88
Windows cannot log you on because your profile cannot be loaded. Check that you are connected to the network, or that your network is functioning correctly. If this problem persists, contact your network administrator.

DETAIL - Incorrect function.

For more information, see Help and Support Center at

I try to uninstal IE8 but nothing's changed after that.
Any idea?

No malwares, no viruses, any of that forms. Everything is clean.
Also I try with chkdsk C: /f /r
but nothing.

I sometimes also get this error

Fri, 2009-04-17 08:37 by admin

I usually get it when I boot a computer, then wait for a long time until I log on. I don't get the error when I boot and then log on immediately.

Is that the same in your situation or are you always unable to log on with your user profile? In that case you may have to create an entirely new user profile. You can still copy the personal start menu and personal data.

Before you do anything like that, make sure you can log on as Administrator.

hi again

Thu, 2009-05-07 18:51 by Leon Herman

I haven't much worst problem with booting...yes slow is but I can get my XP and log with my user profile.
I will do like you said - create new user profile, but in that case, will everything be ok, or I must reinstall or other programs ( I have it many ! )
And outlook still slow start up...

Must reinstall

Thu, 2009-05-07 19:30 by admin

You will have to reinstall all software that was installed to your previous user profile and that requires an installation. You don't have to reinstall software that was installed for all users.


Sun, 2009-03-22 17:34 by Brigham

I have tried to install IE8. I put in a restore point as you suggested, then tried to download it. When I got to the install stage a notice came up. "Installation did not complete update required." It then gave me the update to install manually. This I tried. "KB 932823-v3 Setup Error. There is no need to install this update." Wonderful!!! I tried to contact Microsoft. They passed me on to Dell as my computer was pre programmed. Dell says they will contact me. I can see that this is going to be a long saga. I will keep you apprised of developments.


Sun, 2009-03-22 18:11 by admin

Thanks for reporting! It seems I should stand back for now and wait for a newer version.

If you don't feel like taking any risks, now you can still uninstall it and then go back to the restore point.

If anybody else has tried IE8, please let us all know how it went.


Sun, 2009-05-03 09:22 by Brigham

I am continually getting e-mail from Microsoft to install IE8. Dell still has not contacted me. I have sent another e-mail to them to see if they will now reply. While we are on this subject, I cannot understand why it is so difficult to contact the service dept. of these firms. We are invited to look at FAQ's but I have never found one that appertains to my problem. I suppose that once they have got your money for the hardware, there is no profit for them helping people to overcome problems.

Age of low quality

Mon, 2009-05-04 10:00 by admin

I believe we live in an age of low quality. Particularly computer-related products and very particularly software is built with lots of nice and not so nice features, but currently nobody seems to be able to make them work as expected, particularly not combinations of functions (orthogonality).

I don't foresee any improvement in the next few years, so the best we can do is help one another, and this is what this web site is for.

Good luck with your particular case. Dell used to be one of the better companies in terms of customer support, so perhaps you still have a chance.


Sat, 2009-05-09 06:15 by Brigham

At last I have been contacted by Dell. I had a phone call telling me that my problem was a software issue. I therefore had to ring them on a phone line support. I object to paying to have a fault, which is theirs, put right so I am going to tell Microsoft that if they want me to switch to IE8, they are going to have to sort it themselves. I'll keep you informed. I also told the person that phoned me that I would be mentioning the poor service on a forum.

Good luck

Sat, 2009-05-09 07:53 by admin

You may end up with two companies blaming each other. This happens often.

Windows is currently designed to be wide open, far too open for my taste. It allows third-party software installers almost unlimited freedom, even to alter (and damage) Windows and its settings, and it doesn't defend itself against most third-party software problems. This means that Microsoft can often, rightly, blame other software.

But for us end users that's not good. Since software defects are frequent, we end up with an unreliable system. A defect may be caused by one piece of software, but we often cannot tell which one.


Thu, 2009-05-14 05:44 by Brigham

I have got a reply from microsoft. The chap suggested I uninstall SP3 download IE8 and then reinstall SP3. It worked!!, but it took me all of one afternoon. My computer is so slow these days that everything takes ages. The other slight problem is, that, now I have IE8 installed I can't see any difference in performance. The thing I can recommend is, when trying to contact Microsoft I was told to use a 0870 number. I went on to the "Say no to 0870" website and found an ordinary number alternative. I shall always be looking to bypass these "rip off numbers" in future.

Thanks for reporting this

Thu, 2009-05-14 10:18 by admin

It may help some other readers with similar problems.

Strange that IE8 should have problems with the latest version of Windows XP, but that's how it seems to be.


Tue, 2009-03-24 20:23 by Brigham

I still haven't been contacted by Dell. However I chanced upon a site called IEBlog. Some woman gives a load of reason why various platforms can't install IE8. You would think that microsoft would iron out the problems before releasing these programs. They appear as useless as our UK government.

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