Not enough server storage

Tue, 2007-07-17 11:58 by admin · Forum/category:

Error messages:

  • Not enough server storage is available to process this command.
  • Not enough memory to complete transaction. Close some applications and retry.

These error messages on a computer, which we will call computer A, can indicate the IRPStackSize bug on the other machine, the server that has the share, which we will call computer B. Go to that other computer, B, open the event log, and check for event ID 2011. If this is present, it is a strong indication for this particular bug. The two computers again:

  1. The computer trying to access a share on the other computer over the network, displays the error message, "Not enough …". Let's call this one the client.
  2. The server where the share is, needs to have its IRPStackSize parameter increased. Let's call this one the server, even if it is just a desktop computer.

To repair it, you have to set or increase the IRPStackSize parameter in the registry on the server where the share is, i.e. on computer B.

There are many reports (below), indicating that a value of 15 is not enough, and only values in the range of 16 to 25 solved the problem.

The most successful values used to be 16 and 18, but recently we have more reports of 20 and more. If you want to solve the problem quickly, try 20.

It is not quite clear whether higher values incur any cost in terms of memory usage or performance, but it is conceivable that they don't. If so, then we probably should just set the value to its maximum of 50 and forget about it.

And don't forget to reboot after each change, because only that makes the new value effective. Thanks to everybody who tested and reported!

Please add a comment below to report which value you used to make it work. If you find the time to experiment, please report the lowest value that worked. Please try also to set it back to a lower value and recheck whether that indeed makes it fail. Reboot after each change.

Here is the offending registry value:

IRPStackSize DWORD 0x0000000f (15)

Check for the presence of the value named IRPStackSize. If it doesn't exist, create it as type DWORD and make sure you have the capitalization absolutely correct (5 upper case, 7 lower case characters), because the system strangely seems to depend on that. Make sure also that you haven't by mistake added a leading or trailing space as described in this comment below.

With base set to decimal, enter the value 16 or higher. 15 is the default, so entering 15 should have the same effect as removing that value altogether.

Reboot the computer (or restart the server service, as described in the comment below: Worked for me).

Certain software, when installed on the server, also causes this error. One frequent culprit is

  • Norton AntiVirus,

which tends to change the registry parameter. See also: How to remove Norton software. Other culprits seem to be

  • Acronis TrueImage, version 10 or 2009 or higher,
  • Seagate DiscWizard (a rebranded version of Acronis TrueImage),
  • IBM AntiVirus,
  • Microsoft's Bitdefender, and
  • Symantec EndPoint Protection (version 11+),
  • AVG 2011+.

Some reports state that only uninstalling solves the problem. If you have such a case, please report your findings here.

Check also this Microsoft Knowledge Base article. It does not mention Windows XP, but applies to XP as well.

Antivirus Software May Cause Event ID 2011 (Q177078)


Wed, 2013-02-13 18:15 by AZJay

Thanks Hans!

I had been running automated backups of my wife's picture files from her PC (Windows XP) to a backup drive in mine (Windows 7) until recently, when it stopped working. When I investigated I found that I could no longer open her shared folders over the LAN. Windows 7 gave me a lengthy explanation message beginning with "Not enough server storage is available ...". The culprit turned out to be Norton AntiVirus, which I just installed on all of our home computers last month. I had to "fix" the registry (by adding the missing IRPStackSize key) on both machines, and now everything works fine.


Good to hear

Thu, 2013-02-14 09:09 by admin

This problem never seems to go away. It is good that we have the workaround.

Psychmstr's picture

Not Enough Server Storage

Sun, 2012-08-26 12:19 by Psychmstr

Your comments,

"There are many reports (below), indicating that a value of 15 is not enough, and only values in the range of 16 to 25 solved the problem.

"The most successful values used to be 16 and 18, but recently we have more reports of 20 and more. If you want to solve the problem quickly, try 20."

solved a problem I had been trying to solve for months, so I give you my thanks and appreciation. "IRPStackSize DWORD 0x0000000f (15) " was missing entirely from my registry. I created a new one with the suggested value, stopped and restarted the service and the network now shares files on my main computer with my two laptops.

Briefly I should say, my main computer could send files to my laptops, but all folders on the main that I would share did not show up under the workgroup and the laptops, of course, could not access any resources on the main, except for the network printers. All computers run xp pro with file sharing enabled. The name of the file would show, but not its contents. I had tried endless fixes, including the obvious ones, and none of them worked. Your site is a real benefit so I've joined and you will receive a donation from me. Thanks again.


Sun, 2012-08-26 13:13 by admin

Thanks for your donation (already arrived) and for your useful report.

Not enough server storage is available to process this command

Fri, 2012-02-03 16:16 by stellar

I have a Lap Top on which Win 7 home is running and a desktop on wich XP Prof SP3 is running.
I'm an Acronis customer from 2006 with a lot of licences paid and on both the I have Acronis True Image home. On the lap top ATIH 2012 and the ATIH 2011 on the desktop.
The problem was that while from the desktop I was able to open shared directories on the laptop, I didn't the other way round. I.E. from the lap top once trying to access shared staff I was getting the nightmare
error: "Not enough server storage is available to process this command", tried all the possible values for IRPStackSize on the desktop AND on the laptop. NOTHING worked. Guess what: once in the forum reading about Acronis creating problems I unistalled it from the desktop. PROBLEM SOLVED.
I'm curious to read the answer I'll get from Acronis support.

THANKS for the hint

Windows 7

Fri, 2012-02-03 17:34 by admin

Thanks for your report!

Yes, we don't seem to have a better solution for Windows 7 yet. Any good news are welcome.


Thu, 2011-12-01 22:23 by Doug777

Awesome post, I appreciate it a lot. Tried everything I could think of... after I removed Norton AntiVirus, things worked like a charm.


Sat, 2011-10-15 11:35 by drdca

I was cloning a new drive, so I installed Acronis to do that. After the reboot everything working except shares. After I finally found this site, I was able to get things going again. For me, this problem was solved only by uninstalling Acronis -- as soon as I did that everything was fine. I sure appreciate your advice!


Wed, 2011-10-05 21:24 by icedini

After upgrading my main PC/Server running WinXP HE SP2 to XP HE SP3, the primary C: HDD and thumb drive were still reachable when shared. However, I was suddenly unable to reach/access my two shared external Buffalo USB HDD drives from across my network. Even trying to access these shares from the host/connected PC via "My network places > view workgroup computers" was impossible. I could see the shared external USB HD drives, but I couldn't access them via workgroup. Error message "...Not enough server storage is available to process this command."

I had also installed Avast Antivirus right after the upgrade, so I can't be sure if SP3 was the root cause of my issue.
Days of personal troubleshooting, trolling websites, downloading patches...fruitless.
Then I found this site and you're solution worked the 1st time.

I added the missing DWORD entry and set decimal to 20.
Just like that. 2mins. Issue resolved!!!
Didn't even have to reboot...just restarted server service.

Thank You again.

Thank you!

Sat, 2011-10-01 13:05 by Michigal

This was driving me crazy until I found this post. I changed the registry as per your guidelines, adding the new DWORD, and set it to 20. It works perfectly now.

The one thing that may have been implicated in this is the backup program, EaseUS ToDo Backup. I had Seagate Disk Wizard installed, but haven't used it since 2007. And everything worked fine until the installation a couple of weeks ago of this otherwise excellent backup program. I suspect it may be similar enough to True Image that it was the culprit in making it impossible to open the shared drives and folders.

i have left it installed, as everything seems to be golden now, but did take off Disk Wizard, just because.

Many many thanks for providing this workaround.

Many Thanks!

Tue, 2011-08-30 10:57 by DrBob

I have been struggling with this problem for six months! The link was working well but I made a change in the router which resulted in an address conflict. When I sorted that out, I started getting the server space msg. I tried renewing every file and registry entry connected with file sharing. No joy until I read your article.

I set the value to 20 and it worked like a charm! Many, many thanks!

BTW I used True Image to clone the hard disk to a larger one about two years ago and never had a problem. It's still on the drive because it was on the original drive but I haven't used it.

Thanks, plus a possible alternative route.

Sat, 2011-08-13 17:45 by greg duran

Thanks for the clearly explained solution which resolved the problem in all eight computers I recently added to the Internet cafe I operate. Increasing IRPStackSize from 21 to 22 did the trick in this case.

Allow me to note here also information that could possibly be of help to others:
The technician who had installed the new computers, upon learning about the course of action I had taken and its positive outcome, told me that, alternatively, I could simply have put a check in the box before "Use simple file sharing (Recommended)" in the View tab of Folder Options, and obtained the same result.

Presently I am in no position to test the effectiveness of this approach but am posting it here just the same.

Thanks again!

Even if it worked

Sun, 2011-08-14 09:15 by admin

Even if it worked, which I cannot test right now, it is not a solution, because the kind of file sharing is chosen for other reasons, and you cannot normally change that.

It would be OK for those users who want simple file sharing anyway.

Not enough server storage

Wed, 2011-08-03 16:34 by tish

Just wanted to say thank you for your help and article about this problem. Went through a gruelling few hours when I added another external harddrive and couldn't access it from another computer. Already had a there which was working perfectly well and then it too couldn't be accessed. This morning about to tear my hair out....... and came across your article and instructions.......... took the plunge...... made the changes......... rebooted....... et voila! You've no idea how happy that made me!! So thank you........ and also wanted to mention that your step by step notes were so easy to follow and understand. I tweaked mine up to 20....afraid I left it at that...... had to actually add IRPStackSize in..... as it wasn't there before....started with 15, rebooted....... no then raised it to 20...... and got my result......... and again your notes were so helpful.
No doubt will be dropping in again soon for more help, so thank you for letting me join!!

Fixed the problem!

Fri, 2011-03-04 01:17 by jman7

Big thanks for a great site. I registered to be able to post this, but I will be back!
I was trying to transfer files from two other computers to this one. I'm running XP Pro on one server and one client, and XP Home on the other server, all SP3 and fully patched. One of them worked, one did not. I was tearing my hair out, looking at the client side, firewalls, etc. I did not find anything until I looked at the server-side logs. The problem machine is running Acronis True Image Home 2009. (The others are not. That probably accounts for the difference in operation.)
I suspect you run out of server stack if these types of programs are running, so making the stack larger fixes the problem.

Anyway, I bumped IRPStackSize up to 20, restarted the server service, and suddenly everything was great.
I did not try finding the threshold of working/not working. At some point, I don't really care that much. It works. I can get back to being productive.
I am not sure I would have found this on MS KnowledgeBase. If I have time I may try, but searching there is sometimes difficult if you don't guess the right phrase.

Acronis TrueImage Home 2010

Fri, 2011-01-28 21:47 by farlinoff

I am running Windows XP with SP3 and have had this problem for some months. I applied your very well explained solution and solved the problem without having to uninstall Acronis. Thank you so much for this web site and a big thank you also to all other contributors.

Microsoft Security Essentials

Fri, 2011-01-14 18:34 by annmartinson

We have been using Acronis True Image Home 11 for the past two years with no problems at all.

We recently had a virus get in and ended up restoring several machines from our trusty backups. After restore, everything was working great. Then we decided to install a real-time protection ... Microsoft Security Essentials. It did a good job of cleaning up the virus problem from the restore files (Sality.AU), but must have made some kind of registry change although it did not show when I looked in the system registry as you noted.

Today after finding this post, I did as instructed and created a new REG_DWORD ... I used the value of 20 because I am accessing remotely and restarts effect the entire office staff. On reboot everything is working great again.

We run Windows XP Professional, service pack 3, on all machines.

Thanks much!

Acronis TrueImage Home 2010

Wed, 2011-01-12 09:04 by avb76

Thank you!

I'm running XP Media Center Edition (the other two computers that were accessing data from the Windows XP PC over the network are running Vista and Windows 7, and this error was occurring these two PCs) and I followed your instructions, and it is now fixed. The only program from your list of culprits I have installed on my PC is Acronis TrueImage Home 2010. After I made the changes to the registry, the error stopped occurring. I did not have to uninstall Acronis :)

Stacksize bug

Tue, 2010-11-23 17:04 by ctrans11

Regardless of all attempts to increase the size of the stack only removal of Acronis 10 solved the problem. Apparently Acronis views it as a Windows problem. I cannot find any patch for this. I am not aware of whether this problem continues to exist in later releases of Acronis True Image.

PC Tools Spyware Doc

Sun, 2010-11-21 21:01 by JoHubb

Thanks so much.

I run a home network with machines running XP, W7x64 and Snow Leopard operating systems. I had no problems until I installed PC Tools Spyware Doctor on the XP PC. At that point I could not link via the network to a Seagate external HDD USB'd to the XP PC. After this fix everything is back to normal.

Thanks again!


Worked with value 20, culprit Seagate Black Armor

Wed, 2010-11-17 17:00 by Rattify

Thanks so much! I created a backup and then used RegEdit to add the IRPStackSize - it wasn't there. Set it to 20 and now sharing works again!

This happened right after using Seagate Black Armor, so I'm pretty sure that was the problem. I have not uninstalled it yet, hoping this was a one-time problem, but if it keeps happening I'll let you know.

AVG 2011

Tue, 2010-11-16 19:34 by galcott

I started getting this error today after replacing Norton Internet Security with AVG 2011. The registry fix worked. Since 2 other people have mentioned this program previously, it should be added to the list of programs that can cause the error.

Done. Thanks!

Tue, 2010-11-16 22:30 by admin

I have added the program to the list of culprits. Thank you very much for the hint!

Worked for me

Tue, 2010-11-09 23:18 by kohlmannj

This was a great success. Thank you! I changed the value to 20 from the get-go, as I didn't want to sit through a re-boot each time. In any event, I'm confused as to what actually caused the problem, as I have none of the offending software installed on my system. The only thing that I can think of that could cause it is the new version of AVG anti-virus (also noted by a commenter below).

I should also mention that the particular dword did not exist in my registry, so I had to make a new one.

Thanks again for the help and perfect instructions. Nice work!

This solved my problem - I also use Acronis True Image

Tue, 2010-10-19 08:38 by jamesthebod

What a relief to find this page. I spent ages trying to fix the problem of not being able to access folders over a simple network with just two PCs. It took minutes to enter the IRPStackSize Dword and set it to Decimal 20, and hey ho, problem solved!

I have Acronis True Image 10 on one PC, and True Image Home 2010 on the other, and was having folder access problems in both directions, but this tweak worked straightaway.

Thank you, thank you, thank you. I will recommend this site.

AVG Anti-Virus 2011

Sat, 2010-10-16 13:42 by Philip Bondi

Installed AVG Anti-Virus 2011 last night on my Windows XP SP3 ThinkPad X60. Couldn't map drives to my laptop this morning!
I create a file named "IRPStackSize.reg" with the following. Injected. Worked fine.



dword:00000010 means 16

Sat, 2010-10-16 17:54 by admin

Note to onlookers: the values in a regedit-import file (with the filename extension .reg) are assumed to be in hexadecimal notation. Thus dword:00000010 translates into decimal 16. dword:00000014 is decimal 20, dword:00000019 is decimal 25. The highest permitted value here is dword:00000032, decimal 50.

IRPStackSize parameter

Wed, 2010-10-06 22:55 by fasoldr

In my case, an IRPStackSize value of 15 (decimal) was too small; 16 was large enough

This solved my problem caused by Acronis True Image Home

Fri, 2010-09-10 15:17 by bob1217

I couldn't figure out why all of a sudden my wife's computer couldn't read our shared photos that are stored on my computer. I had installed a Blackberry device, a WD external Hard Drive & software, and Acronis backup utility right around the time the problem started. I spent days trying to diagnose it, then I saw this link and gave it a try. I checked the Windows event log and sure enough, on the same day I installed Acronis True Image Home 2010 (build 7,046) I started getting the error code for Event ID 2011. The IRPStackSize DWORD was not in my registry, so I added it with a decimal-based value of 20. The line read 0x000000014 (20). I rebooted, and it worked like a charm, we're back in business. I did this fix on the "server" computer, which is my computer where the photos are stored. No need to reconfigure anything on my wife's computer (the one that was trying to access the shared drive). And no need to delete or reinstall Acronis.

BTW, I just saw Rivermonster's post below where he said he was able to see the shared drives. That's what was puzzling me, too. I could see the folders on the shared drives but I couldn't access them. The above solution took care of that.

This was such a clear, logical, and well-explained fix that I just had to register just to say thanks, and to share with others that the solution worked. Thanks all!

Now, where can I find the complaint desk for Acronis????

This solution also works for shares you can see but not open

Mon, 2010-09-06 10:26 by Rivermonster


I have some info that may be of use to others...

I was able to see shares on another pc but not connect to them. Although I did not immediately get the "sever storage" error message changing the stack size registry entry solved the problem. I didnt see my exact problem listed in the troubleshooter so thought it might be useful to describe it. It's like this..

In Explorer, I could see shares on another pc. When I clicked a share the "Connecting to..." window would open for me to enter a user and password even though the shares gave read permissions to Everybody. So I would enter a user name and password of a valid user on the other pc. However, the "Connecting to" window would just reappear again with the values blanked out. There was no way to log on. (In contrast, I could connect from the other pc back to shares on my own pc without problem.) In this scenario, in no stage is a message related to server storage shown. However, when I later tried a different way of connecting -- by entering the path in the Start > Run window I did get the error message. I then came across this web page, so I changed the stack size and it all works fine now. I have both Norton and Acronis TrueImage installed so I imagine one of those is to blame. I did not need to uninstall them. If the issue happens again I will just add a .reg file to my Startup folder.

Hope this info helps someone.


Great Solution

Mon, 2010-08-30 05:35 by LennyHO

Once I realized that the 2011 event ID was occurring on the source computer (Windows XP) and not the target computer (Windows 7), I added the IRPStackSize parameter with a value of 20 to the Windows XP registry. It worked great. I have "Acronis True Image Home 2009" installed on this PC and did not have to uninstall it. I was then able to share folders between my Windows XP PC and my Windows 7 PC.

Thanks a bunch for this solution. :)

The solution worked great. I

Thu, 2010-08-26 22:20 by serpent2005

The solution worked great. I did not have to uninstall Acronis True Image 2010. Thanks! I'm going to report the problem to Acronis.

Absolutely brilliant solution (IRPStackSize = 20)

Wed, 2010-08-18 00:01 by JohnMiller

... and I've still got Acronis TrueImage 2010 installed - I didn't want to lose that, since it's my main backup app. I was afraid it was going to have to go, but I added an IRPStackSize parameter as instructed, set it to 20 (dec), rebooted the server (XP Home SP3) went to the netbook client (also XP Home SP3) where I'd got the 'Not enough server storage is available to process this command' on trying to access a shared folder on the server, and was able to open it and transfer files.

Lovely! Made my day! Thanks so very much! (I registered just so I could post this feedback.)

IRPStackSize = 20 worked for me.

Sun, 2010-08-15 13:54 by chota300

Thank you to whoever found this fix. My backup process from a Vista machine to an XP machine on my local network was working fine, until an update to Vista, XP, or ZoneAlarm Extreme Security broke the backup process. Adding the IRPStackSize key to the XP machine fixed the problem. Thanks again, John

Paragon Backup & Recovery 10.2

Sun, 2010-08-01 03:23 by DrCyKosis

I started experiencing this issue after installing Paragon Backup & Recovery 10.2. I didn't verify by uninstalling, but the registry change did fix the error.

Thanks to all for your input!


Not enough server storage

Tue, 2010-07-27 10:52 by Colinm39

From Australia.

I had just reimaged my XP SP3 computer 4gb Main Memory with Acronis 2008 onto a new SEagate 1.5TB SATA disc, and was having issues with the new disc and thought it may have been Acronis V8. Installed Acronis V2010. Still had the same issues with the Seagate disk which is well covered on many forums. I then purchased a WD 2TB disc and Acronis 2010 worked perfectly.

Next day I had issues with network file shares, also simple commands freezing the screen for minutes, dragging applications across the screen left a vapour trail. Never happened before..

Found this Forum and ADDED the IRPStackSize as HEX 30.

ALL of the issues have gone..

Many thanks for an excellent Forum.. Donation coming now

Had to remove Acronis True Image to work

Thu, 2010-07-22 19:20 by Chaetagnath

I tried changing the IRPStackSize setting all the way to 50, didn't work. Finally uninstalled Acronis True Image and it works fine. Thanks for your help, would never have thought of that.

Changing Stack to 20 worked first time!

Thu, 2010-07-15 05:09 by SuperChief

My new Windows 7 system could see the old XP on a home network, including shared folders, but I could not access them.
Followed the instructions using REGEDIT command on the XP and it worked first time.
I have Acronis Version 10 and Norton installed. I don't kinow which one caused the problem.

Same for me. Thanks!

Sat, 2010-07-17 11:46 by dmcclure

Wow! I'd been having this problem for months on my home LAN. Obviously it was not urgent, but it was very irritating. I've been trying to convince my non-tech-friendly wife that our digital photos don't all HAVE to be printed out: "Honey, you can see them at any time from any computer in the house. Look! ... Uh, sorry, it's SUPPOSED to work."
Anyway, thanks for the solution. I have cheerfully sent in a donation.

Thank you too!

Sat, 2010-07-17 22:03 by admin

A donation is always welcome. It helps to pay for the server (a Linux box), the domain, etc.

Removing Seagate DiscWizard worked!

Wed, 2010-07-07 15:44 by pdxjay

Removing DiscWizard solved the problem after reboot. Prior to reading this suggestion, I entered IRPStackSize 16 (prior was blank) but this did not solve the problem. Thanks

Thanks - it works with Acronis True Image and IRPStackSize 20 !!

Thu, 2010-07-01 16:24 by MarkT53

I have got this error when accessing to file share in our Win 7 - XP home network for some time (it works fine previously). I'd wondered the problem without solution a couple of nights. When I came to this site I realize that installing Acronis True Image caused the problem. I did increase IRPStackSize to 20, don't remove Acronis and everything works again!
BTW: Acronis is not as reliable as backup software should be, but it seems to be harmful in other way too...
I registered here just to say thanks !

Acronis True Image Strikes Again

Sun, 2010-06-13 01:48 by atty

Had to take the stack size to 25 to get around this one. Many, many thanks for the tip.

You RAWK!!!!

Sat, 2010-06-12 22:54 by choosybeggar

Another Acronis casualty. Changing the value to 20 fixed the problem!!!

Removing Acronis SO WORKED!

Thu, 2010-06-10 21:53 by Bard

Totally fixed the problem, now enabling my iMac and laptop to access my Win 7 desktop.
Acronis is a singularly bad piece of software for me...they were unable to provide an emergency boot CD that worked despite hours of trying, thus rendering the idea of backup useless, since there would be no way to restore. This is the nail in their coffin for me...NEVER will I buy or recommend Acronis again.

But you guys are brilliant, thanks for the great idea. It's a miracle!

Not enough Storage Space

Sat, 2010-06-05 18:37 by stanw74

I just recently added the IPRStackSize value on all of the computers in my XP workgroup and it worked like a charm.

I don't have any of the reported culprits installed. I set the value to 20 on all computers. So far, so good!

Thanks for the help!

another success

Fri, 2010-06-04 15:51 by ajw

I run VMware Workstation - typically running 2 or 3 virtual machines on my notebook (the host machine). They communicate using virtual networks; the networks only exist within my notebook, and are created by VMware. (Both notebook and VMs are connected to 'real' networks also.) Notebook is running Windows XP SP2, as are most of the virtual machines.

Installed Acronis True Image Home 2010 and (surprise!...) none of the virtual machines could communicate with the host.

Seems Acronis had *removed* the IRPStackSize value. (on the host machine; the notebook itself)
I put it back, rebooted, and *success* - all good again.

Thanks for posting all this!

- Al Weiner -

Register Change Worked.

Thu, 2010-05-27 13:20 by pga

I changed the IRPStackSize entry several times with no success - it was not until I read your article that I realised that I was changing it on the wrong computer (the W7 machine). As soon as I changed it on the XP machine (with Acronis TrueImage installed) I could immediately access the XP machine from the W7 machine. Thankyou - I have spent hours on this problem and wish I had found your site quicker.

Changing the registery worked, Acronis is still installed!

Thu, 2010-05-27 00:39 by pshivers

That was an easy fix for me, THANKS!

I do have Acronis True Image Home 2010 installed and was experiencing the subject error message on my Vista Laptop. I added the registry entry as described with a value of 20, to my XP box and rebooted it. My Vista laptop can now access the USB 1TB harddrive on the Windows XP box!

2 Thumbs Up!


Mon, 2010-05-24 15:07 by testudo

After hours of trying to get my new W7 to access my XP system over my network I found this site. The W7 laptop could see my folder on the XP machine, but would fail to connect and display the "Not enough server storage is available to process this command" error message. (XP machine had no problems accessing files on the W7 machine).

I had Acronis on the XP system, but decided to try increasing the IRPStackSize parameter to 20 before uninstalling. BINGO! W7 machine can now access the XP machines files.


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