Not enough server storage
Tue, 2007-07-17 11:58 — admin
Error messages:
- Not enough server storage is available to process this command.
- Not enough memory to complete transaction. Close some applications and retry.
These error messages can indicate the IRPStackSize bug on the other machine (the server that has the share). On that computer open the event log and check for event ID 2011. If this is present, it is a strong indication for this particular bug.
To repair it, you have to reset the IRPStackSize parameter in the registry back to its default value of 15 on the server where the share is.
HKEY_LOCAL_MACHINE
\SYSTEM
\CurrentControlSet
\Services
\lanmanserver
\parameters
Check for the presence of a value named IRPStackSize. If it doesn't exist, create it as type DWORD and make sure you have the capitalization absolutely correct (5 upper case, 7 lower case characters), because the system strangely seems to depend on that. With base set to decimal, enter the value 15.
Note that there have been reports (see below) of cases where 15 was not enough. Please add a comment below if only raising the value beyond 15 solved your problem. Let's try out what values work.
Reboot the computer.
One frequent culprit is Norton AntiVirus, which tends to change this parameter. See also: How to remove Norton software
Check also this Microsoft Knowledge Base article. It does not mention Windows XP, but applies to XP as well.
Antivirus Software May Cause Event ID 2011 (Q177078)
http://support.microsoft.com/kb/177078/
Saved me a huge headache...
I just bought a 2TB external USB drive to use for storage for my company until we upgrade our systems. I had just installed it and started moving many of our (less used) shares to the new drive when I decided to test it out to make sure the oft-used shares would work properly. That's when I ran into the "Not enough server storage space available to process this command" error. I'm am so glad the first thing I did was to do a search on the error and that I ended up at this site! I am using Symantec Anti-Virus Corporate Edition and I ended up using 25 instead of 15 to get it to work. Your article saved me so much time I can't thank you enough.
Interesting
Thanks! Interesting that you confirm that you also needed 25 instead of the default 15. I wonder where that comes from.
But we do not need to know. We only need to know how to fix the nasty thing.
Thank you!
I was having trouble connecting to a shared Western Digital USB drive connected to an XP desktop. I couldn't do it from my Mac or another PC, but it wasn't until I tried from another PC that I was able to track down the error message and solve it.
As a note, I had to increase the value to 25 to make it work. You might consider adding that footnote to your excellent solution.
Also, if you're adding this DWORD value to the registry, it is case sensitive and must be enter exactly as it is shown in the post (IRPStackSize)
Thank you too
I just added your information to the main article at the top. This is very helpful.
Fantastic - no more hair pulling!!!
like another user signed up just to say thank you and vote it four stars.I can stop the pulling of - the very little I have left - hair .
Appreciate it - keep up the good work.
Cheers
mefrunter
Good to hear
Thanks! The problem is still widespread, probably due to poorly (or arrogantly) programmed third-party software.
Fantastic advice! Perfect!
This was such good and helpful advice that I signed up just to give it as many stars as possible and make this comment. Thanks so much to whoever posted this.
Glad it helped
Thanks for the thanks!
The articles labelled admin are from me, I can proudly state.
I need two accounts around here. I know, admin sounds a bit impersonal, but I have to separate the "official" from the "personal" articles.