control panel - lost after spyware infection

Tue, 2007-08-28 15:42 by anonymous · Forum/category:

I had contracted a very bas case of spyware.
Ti get rid of it I had to download the latest version of windows defender and Spyware Terminator. The combine of these two helped me get rid of the spyware.

Now I find :
when i click on "start" I do not have "control panel" any more. In its place I have " set programme access and defaults". When i click on this, the response i get is " This operation has been cancelled due to restrictions in effect on this computer. Please contact your system administrator."
Which patch for windws cp sp2 do i need to download to reinstate the control panel.

Rgds Michael

Try System Restore

Tue, 2007-08-28 15:57 by admin

There are several ways to repair the system. There is sfc (the System File Checker) and there is the complete repair installation.

But if the infection was recent, I would first try to use System Restore to set the system back to a point in time before the infection.

Of course you can also try to analyze the problem and repair it piece by piece, but there is always the risk that you repair one piece of damage, but overlook another.

Hans-Georg

control pannel

Fri, 2007-08-31 03:27 by mike903 (not verified)

Dear Hans,
Thankyou for your suggestion.

I had already tried a system restore, the result was the same. I only lost all the addl updates I had down loaded.

So I still hev the same problem.... Tgfs Michael

Repair installation

Fri, 2007-08-31 07:49 by admin

This seems to indicate that the infection predated the system restore point you used. If you can go back any further, you could try that.

Reinstalling the lost Microsoft updates should be easy. It can even be done automatically through http://update.microsoft.com/.

Another faint chance is, if you could identify the kind of malware that infected your computer, to find a specialized repair tool made by one of the reputable antivirus companies. It is not certain, however, that one exists. They only make these tools for some widespread worms, and yours may not be among them.

If all that doesn't help, the next and second last step before flattening everything and installing from scratch is a repair installation.

lost control panel

Sun, 2007-09-02 05:12 by mike903 (not verified)

Tkanks Hans, will try update.microsoft.com and the repair installation and tell you the outcome of how it worked or did not work. Thanks for your time . Rggards Michael

Repair first

Sun, 2007-09-02 09:38 by admin

Do the repair installation first, because it may also take away updates.

Never connect your computer to the Internet without protection. The least you need is an active, functioning firewall. The one contained in Windows XP Service Pack 2 is sufficient. A router with a firewall is better.

Good luck---Hans

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